CVE-2026-20170

A vulnerability in the Desktop Agent functionality of Cisco Webex Contact Center could have allowed an unauthenticated, remote attacker to conduct cross-site scripting attacks. Cisco has addressed thi

Severity
Medium 6.1
CVSS 3.1
Exploited
Not listed
EPSS
0.002
13.1th percentile
Discovered by
Third party
Vendor-published field
Published
Apr 15, 2026
Assigned by cisco

Description

A vulnerability in the Desktop Agent functionality of Cisco Webex Contact Center could have allowed an unauthenticated, remote attacker to conduct cross-site scripting attacks. Cisco has addressed this vulnerability in the Cisco Webex Contact Center service, and no customer action is needed. This vulnerability existed because HTML and script content was not properly handled. Prior to this vulnerability being addressed, an attacker could have exploited this vulnerability by persuading a user to follow a malicious link. A successful exploit could have allowed the attacker to steal sensitive information from the browser, including authentication and session information.

Weakness: CWE-80

Affected products

Vendor Product Category Matched by
Cisco Cisco Webex Other Products cna-assigner
Vendor-reported products (1)
  • Cisco · Cisco Webex Contact Center

Something wrong here?