CVE-2026-20314

Cisco Packaged Contact Center Enterprise & Cisco Unified Contact Center Enterprise Server-Side Request Forgery Vulnerability

Severity
Medium 5
CVSS 3.1
Exploited
Not listed
EPSS
0.003
20.2th percentile
Discovered by
Third party
Vendor-published field
Published
Aug 19, 2026
Assigned by cisco

Description

A vulnerability in Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct server-side request forgery (SSRF) attacks through an affected device. This vulnerability is due to improper input validation for specific HTTP requests. An attacker could exploit this vulnerability by sending a crafted HTTP request to an affected device. A successful exploit could allow the attacker to send arbitrary network requests that are sourced from the affected device. To exploit this vulnerability, the attacker must have valid user credentials on the affected device. 

Weakness: CWE-918

Affected products

Vendor Product Category Matched by
Cisco Cisco Contact Center Other Products cna-assigner
Vendor-reported products (2)
  • Cisco · Cisco Packaged Contact Center Enterprise
  • Cisco · Cisco Unified Contact Center Enterprise

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